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Knowledge base
USA Solutions Articles
Product Focused Questions
18
What makes our meats different?
Where does your meat come from?
How do you defrost frozen meats?
What does Air-Chilled mean?
Do you have Grass Finished Beef?
View all 18
Billing Related Inquiries
1
Why was I charged a higher amount?
All Shipping Related Questions
6
How do you package your online orders?
Do you offer same-day delivery or next day delivery?
How can I track my order?
How can I change my shipping address?
Can I schedule the delivery time for my order?
View all 6
Refund Policy @ Wild Fork Foods
3
Refund Policy? (Online or In-Store)
Can I cancel my order?
Can I Exchange Products for Something Else In-Store?
Canada Solution Articles
Canada Solution Articles
0
CA - Chatbot
CA - Orders/Delivery
5
How can I change my delivery address?
Can I add to an existing order
What if my order arrives late?
Where are my delivery instructions?
What if there as an issue with my order?
CA- Shipping
13
How do you package your online orders?
Any Dry Ice Safety Precautions/ Handling/ Disposing?
Can I pick my order up?
Do you offer same day delivery or next day delivery/ How long does it take to deliver if I order today?
What delivery methods do you offer? How much does it cost?
View all 13
CA - Product
21
Where do you source your products from?
How long will my product stay fresh in the freezer?
Is your seafood sustainably sourced?
Do you offer products for specialty diets and restrictions?
How do I defrost my product?
View all 21
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